What our Customers say...
Initially our building had water damage from an in ground water pipe that burst like a volcano causing damages to most of our areas. The crew came in that same day and vacuumed up all the water. Worked long hours so that we could keep the building open and running to the businesses. Month later we had to call them again for another clean up, but this time from a fire. Once again they showed up in force and had us back in business that same week.
I am the Property Manager of an approximately 50 year old high-rise condominium building located on Sheridan Road on the North side of Chicago. I mention the age of the building so that you will understand we are facing riser and plumbing issues relating to "old pipes".
Since February of 2010 I have been using SERVPRO of Ravenswood for all of my water mitigation issues, of which there have been many. Tom Williams and his crew of top-notch professionals have never let me down when I have needed their help. Five AM? Ten PM? Never a time that they were not here with a full crew of men and machines within 45 minutes of my call. I wouldn't dream of calling anyone else to help me through a crises.
SERVPRO of Ravenswood's reputation for attentiveness and responsiveness greatly assures me that my school's needs - relevant to decontamination, remediation or restoration - would be sought to with the highest degree of diligence and safety to minimize the inconvenience of interruption toward classroom time.
I believe that the personnel at SERVPRO of Ravenswood are competent, and would respond promptly should my school or any school suffer a water or fire event.
I was in a bind and needed someone to take care of a clean up quick. Tom and Maggie took control of my situation helped me get everything taken care of and did it all in only 48 hours. This is the team I will always call when dealing with problems in my buildings. Joe Wilcox the Wilcox company property management.