What our Customers say...
Why SERVPRO Testimonials
We had an excellent experience with SERVPRO of Ravenswood. The team were incredible and very professional after we suffered damage in our Condo. Our fridge leaked and damaged a large section of our hardwood flooring and carpeting. The team came out within an hour of us calling, helped us communicate with our insurance, and began the mitigation process the next day. They were communicative throughout the whole process, explained every detail to us during the initial assessment and continuously through the drying period, and were always timely in their work. I cannot speak highly enough of Tom, Eduardo, and Brian.
German International School Chicago experienced extensive water damage to several areas of the building due to a broken sprinkler system. We contacted SERVPRO of Ravenswood to help us with the water damage restoration. Tom Williams of SERVPRO Ravenswood immediately responded to our call, inspected the damage and sent out a professional crew to clean up and dry the floors, walls and ceilings. The crew worked very efficiently and completed the job over the weekend, so the students did not have to miss any of their classes.
We were all very pleased with SERVPRO of Ravenswood and can highly recommend their services.
I am the lead administrator in a 24/7 treatment facility serving young children with severe mental health needs. During the evening of May 27th, Memorial Day weekend, our facility experienced a fire in one of the laundry rooms. The fire was quickly extinguished but the facility had well over $100,000 in water and smoke damages.
Tom and his SERVPRO team responded immediately that evening beginning the remediation process. From the moment we made contact until the work was completed the services were delivered in the most professional and timely manner while minimally impacting our work with our clients. Tom took time to explain all the work, was responsive to my questions and concerns and took the time to make sure I was happy with his teams work.
It is without hesitation that I provide this testimonial for Tom and the team at SERVPRO of Ravenswood.
Ogden West required the use of SERVPRO of Ravenswood for a waiter main break which occurred on January 23, 2018. SERVPRO was called out and their response time was fast and met with great professionalism. The faculty, staff and students were never inconvenienced while SERVPRO worked efficiently to clean up the water. SERVPRO had a team member onsite daily to check the progress of the water removal, dehumidification and clean-up of the water damage areas.