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Fire & Water - Cleanup & Restoration

Soot Cleaning Chicago Northside

7/17/2019 (Permalink)

If you look closely you will see that the writing IS on wall!

This is a story about a very smart and attentive lady.  We will call her Nancy, like Nancy Drew! Nancy decided it was time to give her home a thorough deep clean.  She began with the basics; dusting, washing, vacuuming, etc.  She took her drapes down and noticed that there was discoloration in certain areas of the material.  She thought it strange, but figured it must have been sun damage from the beautiful rays that shine each day through here bedroom window.  Then she began dusting her picture hangings on her living room walls.  Being the thorough cleaner that she is, she took them down to give them a real good wipe down.  Here she noticed dark spots on the walls that were perfectly shaped around the location where the pictures hung.  This too was bazaar and she did not have an answer for that.  She looked up at her vents that were located along the ceiling, near the pictures.  With a closer glance, she saw that the vents too were changing color from a bright white to a yellowish-brown tone.  Now she knew something was not right!

Nancy was very smart and called a HVAC (heating and air conditioning) company to schedule a routine maintenance check.  The HVAC company performed their analysis for the home’s ventilation system.  He quickly discovered that the furnace was releasing small amounts of soot into the air ducts.  This malfunction in their furnace released so little of an amount into the air that naked eye or nose would not be able to see or smell what was happening.  Fortunately, Nancy’s keen instinct caught the issue before it turned to something worse (fire). 

Nancy contacted her insurance agent, who for her was State Farm.  They recommended she have the HVAC system maintenanced, as well as contact a local restoration company to help with soot damage cleanup and odor eliminationSERVPRO of Ravenswood was the vendor she chose.  (Another good call on Nancy’s part)!  In a matter of 3 days, SERVPRO of Ravenswood’s team cleaned the entire house from the top, down.  This soot cleaning process included; content manipulation, soft & hard surface item wipe ups, walls/ceilings/floors cleaning.  SERVPRO of Ravenswood also used hydroxyl equipment to pull out any contaminated odor throughout the house, and air scrubbers were systematically placed throughout to properly pull out any bad particles floating around the breathable air.  When we were done doing our part, Nancy was able to bring in contractors to repaint her home.  Nancy’s insurance policy covered all costs.  Thank goodness for insurance!

It is worth noting this story as there is always a lesson to be learned.  Pay attention to your home.  If you have a doubt contact a professional and ask your questions.  It this case it was indeed better to be safe than sorry.  Call SERVPRO of Ravenswood for your soot cleaning or odor removal service today!


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