Recent Posts

Do I call a plumber or do I call SERVPRO?

10/19/2020 (Permalink)

Picture of water pipe leaking outside of the wall into a tub Broken pipe cartridge leak

This past weekend I had a near-disaster experience in my daughter's bathtub.  Like all children, they don't know to tell you something is wrong until something is really wrong!  Apparently there has been an ongoing slow drip in the tub.  I happen to discover this when I inspected their chore completion; one of which was to clean the tub!  

Since I work for SERVPRO of Ravenswood I know the first thing you should do during a water overflow scenario is to turn off the main water line.  So I did.  Then I called my building engineer to come and inspect the problem.  When Gus pulled off the wall faucet we discovered that the pipe's cartridge was warped.  Luckily this was a $25 part replacement.  We also discovered that the leak was on the outer side of the wall.  You see, had the leak been inside that wall, then that would be a "Call SERVPRO" situation.  Leaks within walls tend to travel downward and ultimately affect the floors below you.  In some high rise cases water damage can affect several units below.

The lesson here folks is; call a plumber (or building engineer) to fix the parts, and call SERVPRO to clean and dry out the water damage.

24/7/365 Service Line:  773-878-5200

Plug Us Into Your Contacts

9/22/2020 (Permalink)

Image of a digital clock the shows the time as 24:07 We are a 24 Hour - 7 Days a Week Franchise

When fire or water damage puts the things that matter most on the line, you need the very best
help on the line as well. That’s why knowing the easiest ways to contact SERVPRO of Ravenswood is so important.
To get the team that’s faster to any size disaster we recommend you tell your building engineers and property managers to add the following contact to their mobile devices:

Emergency Fire Water Cleanup

773-878-5200

Having this important contact information will increase the response time for our technicians to mobilize and act swiftly to get your home or business back to the way it was.

We’re a leader in giving control back to homeowners, property managers, and even entire
communities after the ravaging effects of water or fire. So whether you’re responsible for
1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local
SERVPRO of Ravenswood franchise professional.

Disaster Recovery Teams Located Conveniently in your Chicago Neighborhood

9/14/2020 (Permalink)

This is a diagram image of how a wind storm develops its power Wind Storm Diagram Development

When disasters hit it is common for you to feel hopeless and overwhelmed. In Chicago disasters can cause large losses and cost you a lot of money to restore your property. But you should know that not all hope is lost when it comes to disaster recovery. There is no better restoration company for the job than one of our SERVPRO Storm Teams, our nation’s BEST restoration recovery team – who has a franchise located locally in Andersonville Chicago. For business and residential communities SERVPRO of Ravenswood’s restoration teams can handle any fire or water loss, BIG or small.

Damaging Natural Disaster Examples are:

  • Tornadoes and Wind Storms
  • Hurricanes and Heavy Rain
  • Blizzards and Snow Storms
  • Earthquakes

As with the recent event, Hurricane Laura, you can be certain that SERVPRO Storm Teams were there from the beginning to help remedy the situation for so many victims of that terrible storm. 

When it comes to disaster recovery, you want to seek a professional service to effectively restore your property in a timely manner. SERVPRO of Ravenswood follows the 1-4-8 Rule.  Within the 1st hour, we will dispatch a Restoration Manager to assess the situation.  Within 4 hours, crews will begin to mobilize.  And within 8 hours, our technicians will be fast at work beginning the cleanup process.  

These are the business verticals SERVPRO of Ravenswood has experience helping:  

  • Schools & Daycares (secondary and post-secondary)
  • Hospital and Senior Living Facilities
  • Property Management Buildings (Rentals/Leases – residential and commercial)
  • Government Buildings
  • Churches and Worship Centers
  • Municipalities and First Response

Available 24/7, SERVPRO of Ravenswood can help clean up the damage to your buildings caused by a natural disaster. We are standing by to ensure that they meet your needs, regardless of the time or day. 773-878-5200

Flood Damage Cleanup Company in Northern Chicago

9/11/2020 (Permalink)

This is an outdoor photo of the front of the home Neighborhood flood

It’s hurricane season!  Even though far from us, it will cause heavy rainfall in the day's aftermath, which means floods in Chicago homes and businesses.  But do not fret, SERVPRO of Ravenswood is ready to help.  It is critical to deal with flood or water damage as soon as it occurs. Waiting for even a few hours can cause unnecessary water damage that could be irreversible. When objects become waterlogged and are left to sit, they can develop foul smells, and even become infested with mold. Working with our professional team of flood damage and restoration experts will ensure your property is cleaned and restored quickly. The sooner you call SERVPRO of Ravenswood, the sooner we can begin cleaning up after you’ve experienced a flood. 773-878-5200

Types of Water Damage

There are several types of flooding and water damage that we can help with; these include:

  • Flood damage from storms or weather
  • Flood damage from water pipes bursting
  • Sewer line backup and flooding into homes or commercial properties
  • Appliance leaks and malfunctions
  • Flood or water damage from firefighting efforts
  • Toilet leaks, bathtubs, and more

We specialize in cleaning up after water and flood damage in order to help you restore your property quickly and safely.

Our Clean-up Process

When you call our flood damage and restoration team in northern Chicago, we’ll send a highly trained restoration technician to your home or commercial property to assess the damage and provide a plan for clean up and restoration. Our technicians are trained on how to effectively remove the water and begin the drying and dehumidifying process. We use state-of-the-art equipment that enable us to quickly and systematically clear your home or office of unwanted and potentially dangerous water. As part of the restoration process, we work to save as much of the original materials and surfaces as possible. Sometimes, though, it is essential to remove severely damaged surfaces, such as drywall, and flooring to reduce the risk of mold and odor developing.  We’ll then clean and sanitize your property and begin restoring your home or office space so that you can’t even tell there was a flood.

Contact Us Today

If you have experienced flood or water damage at your home or business, contact us immediately to begin the cleaning and restoration process. We’ll send a technician out to your property right away to assess the damage. Inspections are FREE! Don’t wait to call 773-878-5200.

Fire Restoration Company in Chicago

9/9/2020 (Permalink)

This is an image of a post fire kitchen area where a microwave caught on fire.  Soot and smoke damage can become aggressive to clean. Best to do it right away with the professionals!

Fires can be extremely destructive. When out of control, they can completely destroy everything in their path, including things that are important to you. They can leave behind negative effects not only on buildings but your emotions as well. In the Chicago area, many homes and businesses have become victims to fire and smoke damage. These events can be catastrophic and can cause you to feel as if there is no bringing your life back to normal. However, with SERVPRO of Ravenswood’s 24-emergency service, you can be certain that fire damage restoration is easily attainable. SERVPRO of Ravenswood’s professionals specialize in Chicago neighborhoods if damages occur from fire, water and smoke.

Do not attempt to clean up from disasters on your own. Rather refer to these tips until help arrives. Our professionals possess the expertise and resources to strategically restore your building or structure to its original condition, if not better. Let a professional service take away your stress and confusion. We empathize with you as we are skilled in this arena. We also possess the proper certification and equipment to effectively and thoroughly conduct a full restoration of the property. We carefully treat your space with attention and professionalism. Neighbors of Andersonville, know that our technicians will provide you with helpful tips on protecting and preventing you from future incidents.

Fires can spread rapidly so it is essential to enlist with using a professional restoration service immediately. We can respond quickly and greatly reduce more damage and costs you may have to pay for continued structural damages. Fire damage can also induce other damages such as water, odor and smoke. A skilled technician can help you with restoring damages associated with:

  • Offensive Odors
  • Fire
  • Smoke
  • Water
  • Upholstery and Fabrics

These situations can accrue even more damage to your building costing you more time and money over time. You have the ability to remedy these issues by contacting a professional disaster recovery team near you; SERVPRO of Ravenswood, 773-878-5200. SERVPRO of Ravenswood helps cleanup and restore spaces to help you get back to “Like it never even happened.” We work to restore, not replace your environment. We want you to return to the space you have always known so you can begin rebuilding at a mental capacity. Do not let disasters such as fires take control of your life. They can be extremely devastating, but it does not mean that you cannot recover from them.

Your Commercial Cleaning Choice

9/7/2020 (Permalink)

Image of cleaning technicians in full PPE wiping off desks in an office Disinfecting services offered daily, weekly or monthly.

You have enough to do to keep your business running – especially during a pandemic.  You shouldn’t have to find room in your day to deal with the inevitable wear and tear that gradually builds in your office over time. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO of Ravenswood professionals to help with your commercial cleaning projects. Whether it’s disinfecting your offices, removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look and feel its very best.

When you call 773-878-5200 you will be bringing in a quality contractor who carries these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Specialty Commercial Cleaning Services 

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

Certified: SERVPRO Cleaned:   Our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Ravenswood Professionals to bring a higher standard of clean to the places we gather.

Air Ducts and HVAC: If your HVAC has been operating for some time without attention, it could be circulating odors, dust, and other contaminants. We routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. We are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Ceilings, Floors, and Walls: Ceiling and wall cleaning should be part of the cleaning maintenance of your business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, we can help.

Document Restoration: In the aftermath of a disaster, some of your most valued contents could be lost forever. As a leader in the restoration industry, we know that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, our restoration professionals will help you recover your paper goods before it’s too late.

Odor Removal:  As experts in deodorization, our professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

Sewage:  Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. Our team has specialized training and equipment to quickly and safely clean contaminants like sewage.

Trauma and Crime Scene:  After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk. We will respond immediately with protective equipment and experience to safely clean trauma and crime scenes.

Vandalism:  Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

No matter what your needs may be, we have a commercial a cleaning solution for you.  Call us today for more information or to set up an appointment – 773-878-5200.

Emergency Ready Plan - Are you ready when disaster strikes?

9/4/2020 (Permalink)

This is a snapshot image of the ERP app "ERP" Emergency READY Profile

SERVPRO of Ravenswood Recognizes National Preparedness Month with a Reminder to Home and Business Owners:

“Disasters Don’t Plan Ahead. You Can.”

Local disaster restoration specialist offers no-cost tools to help property owners prepare a comprehensive emergency readiness plan

September is National Preparedness Month (http://www.ready.gov/September), an annual event sponsored by the Federal Emergency Management Agency (FEMA) to raise awareness about the importance of preparing—in advance—for the unexpected. In support of this initiative, Tom Williams, owner of SERVPRO® of Ravenswood, encourages Chicago property owners to take the following two steps now to protect their family, home, and business in the aftermath of a disaster.

  1. Review and update your emergency preparedness plan, including business and life continuity plans. If you don’t yet have a plan, use the tools provided by FEMA to get started.
  2. Collect and store time-critical information, like the location of shutoff valves, fire suppression system controls, and emergency contact numbers electronically, where it is immediately available to assist first responders.

Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge.

“Evacuation plans and emergency supply kits help you survive a disaster, but a comprehensive emergency preparedness plan helps you recover from a disaster,” said Williams. “The most effective response to any emergency is a fast response. That’s why having critical system and contact information at your fingertips is so important. A quick and effective response helps minimize repairs and downtime, helping both businesses and families get back on track in less time, with less stress.”

SERVPRO offers tools for both commercial and residential property owners to help them minimize damage and recover quickly from emergencies. The SERVPRO READY app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp. Local business owners can take an additional preparedness step by designating SERVPRO of Ravenswood as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) and storing that profile in the READY app.

“Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal,” said Williams. “Even in the confusion and panic that often surround a disaster, a property owner or manager using the SERVPRO READY app can reach out for expert help right from the scene, using a cell phone.”

SERVPRO® of Ravenswood specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO® of Ravenswood, please contact Tom Williams at (773) 878-5200 or SERVPRO9758@hotmail.com. For more information on SERVPRO® and the SERVPRO® Emergency READY Program, please contact Marketing Manager, Donna Bugosh, donna@SERVPROravenswood.com

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Knowing Who To Call When You Have A Flood

9/2/2020 (Permalink)

Picture of a flooded basement, showing furniture and carpet under water A finished basement, flooded

Flood Damage Restoration

Cleanup emergencies usually don’t occur during regular business hours.  In fact, it often happens when you are away from home, welcoming you back to a giant soggy mess.

Knowing who to call in Chicago for flood damage restoration is just as important as knowing how to dial 911.  From standing water in the basement to burst pipes, flood damage can result in tearing out carpeting and hardwood flooring, as well as removing baseboards, drywall, or even demolishing entire kitchens and bathrooms. Having SERVPRO of Ravenswood as your local resource is a luxury you cannot afford to disregard.  Flood damage can occur from a variety of sources. 

Basement Flood Damage 

Though you may think that it can only happen during a bad rain storm, your basement is actually susceptible to flooding at any time from a number of scenarios, here are just a few to be aware of:

  • Blocked or failed sewer pipes
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

Time is of the essence when dealing with damage that could affect your home’s structure and the health and safety of your family.

 Frozen Pipes Flood Damage 

We all know that water expands as it freezes. In plumbing and radiator systems, this expansion puts tremendous pressure on the metal or plastic pipes.

  • Pipes that freeze most frequently are:
  • Outdoor hose bibs
  • Swimming pool supply lines
  • Water sprinkler lines
  • Water supply pipes in unheated interior areas
  • Pipes that run against exterior walls with little or no insulation

Hidden Damage and Minor Leaks Can Lead to Major Problems

Water damage can also be hidden from view. A little water stain can lead to larger issues. A small spot on the wall can be the tip of the iceberg.  Water from leaky plumbing can swiftly spread throughout your floors and walls, causing the formation of mold and mildew if not addressed.

Radiator leaks might sound minor but they can actually cause a lot of damage. If wood flooring or carpet under the radiator is consistently moist, they can rot over time. On a second floor, small radiator leaks can damage the ceiling below them which can also result in a mold issue in the space between the floor and ceiling.

A flooded home is unsafe for your family. Without proper remediation, your environment can become unhealthy.  Our crews are professional and trained in how to best remedy any flood damage situation.  They are always courteous and understanding of homeowner’s feelings.  We as a company have earned trust from homeowners, business owners, and property managers.

Residents of Ravenswood, Horner Park, the Manor, it is important to know how to react and who to call for help. SERVPRO of Ravenswood is your neighbor and we are here to help 24-hours a day – 7 days per week. Providing proper guidance and immediate service for flood damage restoration is the nature of our business.

SERVPRO of Ravenswood is a preferred vendor to many National Insurance Companies.  We are held to strict rules by our industry following closely the s500 IICRC Restoration Standards.

For more information about our flood damage restoration services in the Horner Park area or to set up an appointment for a free estimate, please contact SERVPRO of Ravenswood at 773-878-5200

Fire Damage Restoration

9/1/2020 (Permalink)

This is a picture of a match that is lit Bring fire awareness to kids

When you search Chicago fire damage cleanup you will likely see companies who clean up and remove soot and smoke; the byproduct of a fire incident. SERVPRO of Ravenswood is an Expert at that! Soot and smoke can be very aggressive and will infiltrate various openings, crevices and cracks within your walls, windows, ceilings, floors and content.  Fire damage restoration is also known to cause hidden odor and secondary damage due to water. SERVPRO of Ravenswood smoke damage is knowledgeable and has a deep understanding that allows us to assess the extent of the damage in order to develop a thorough action plan.  

Fire Damage Ravenswood byproduct facts:

  • Scorching smoke travels to cool areas and climbs to up to additional levels of the building.
  • Smoke makes its way around plumbing systems, moving through the holes used by pipes hitting every floor to floor.
  • There are variations of smoke which greatly affect the process for cleanup and restoration.

Fire Damage Ravenswood Smoke Types

There are 3 types of smoke; 1. wet, 2. dry and 3. protein. Wet smoke is considered as fire produced by rubber or plastic.  This nasty stuff will web, making the cleaning process extremely difficult.  It is sticky and pungent in odor.  Dry smoke however is something that burns fast, like wood or paper.  In this circumstance the temperature is high, thus causing heat to rise and smoke as well.  The last type is protein fire residue which is the vapor from burnt materials such as paint, varnishes, etc.  

Consequently, the type of smoke makes for 2 types of soot residue after a fire. SERVPRO of Ravenswood must test the soot in order to accurately determine if the smoke is wet or dry before starting restoration. Based on these pretest procedures, only then can we determine a plan.  All components of information are then communicated with the insurance adjuster making sure all parties are aligned.

Fire Damage Ravenswood Restoration Services

Every fire loss scenario is different, therefore each are treated with a unique solution tailored to that scenario.  SERVPRO of Ravenswood has all the equipment, trained technicians, and knowledge to restore your home or business.  We treat your family or employees with the respect and empathy they deserve.  Call us to schedule a free assessment for any fire, water, mold cleanup needs. 

Flood Damage Cleanup Company in North Chicago

8/28/2020 (Permalink)

This is an outdoor photo of the face of a home with a flooded driveway and front yard. High water will seep through your walls and crevices and damage the inside of your beautiful home. Call us to help bring things back to normal.

It’s raining, it’s pouring, SERVPRO of Ravenswood is not snoring! During hurricane season, even though far from us, the effects will cause heavy rain fall in the days' aftermath, which means floods. But do not fret, SERVPRO of Ravenswood is ready to help. It is critical to deal with flood or water damage as soon as it occurs. Waiting for even a few hours can cause unnecessary water damage that could be irreversible. When objects become waterlogged and are left to sit, they can develop foul smells, and even become infested with mold. Working with our professional team of flood damage and restoration experts, we will ensure your property is cleaned and restored quickly. The sooner you call SERVPRO of Ravenswood, the sooner we can begin cleaning up after you’ve experienced a flood. 773-878-5200

Types of Water Damage

There are several types of flooding and water damage that we can help with; these include:

  • Flood damage from storms or weather
  • Flood damage from water pipes bursting
  • Sewer line backup and flooding into homes or commercial properties
  • Appliance leaks and malfunctions
  • Flood or water damage from firefighting efforts
  • Toilet leaks, bathtubs, and more

We specialize in cleaning up after water and flood damage. Regardless of the kind of water damage your home or commercial space has undergone, contact us to discuss how we can help you restore and repair your property quickly and safely.

Our Clean-up Process

When you call our flood damage and restoration team in North Chicago, we’ll send a highly trained restoration technician to your home or commercial property to assess the damage and provide a plan for clean up and restoration. Our technicians and professional team will remove the water from the property or damaged areas of your property, and begin the drying and dehumidification process. We use state-of-the-art industrial drying machines that enable us to quickly and easily clear your home or office of unwanted and potentially dangerous water. As part of the restoration process, we work to save as much of the original materials and surfaces as possible. Sometimes, though, it is essential to remove severely damaged surfaces, such as drywall, and flooring to reduce the risk of mold and odor developing. We’ll then clean and sanitize your property and begin restoring your home or office space so that you can’t even tell there was a flood.

Our Technicians are Highly Trained

We work with the best flood damage and restoration experts in the North Chicago area. Our team is trained to handle minimal flood damage as well as devastating flood damage. We’ve seen it all. No job is too big or too small for our flood damage and restoration team. We know that dealing with property damage can be overwhelming, and we work with compassion and respect for your property and belongings to restore it to its normal state.

Contact Us Today

If you have experienced flood or water damage in your home or commercial property, contact us immediately to begin the cleaning and restoration process. We’ll send a technician out to your property right away to assess the damage. Don’t wait to call. Leaving water to sit for even a short period can increase the risk of bacteria, mold, and other contaminants developing in your home or commercial space. 773-878-5200