Recent Posts

What to expect when the unexpected happens to you

7/24/2020 (Permalink)

Picture of a flooded basement that is several inches high and carpeting is submerged. An example of a homes flooded, finished basement.

Water damage does not occur all the time, but when it does do you know what to do?  Let me help outline some of the basics on the subject.  

Though there are many situations of how water damage can occur, some of the most common examples of are typically caused by flooding, toilet or tub overflow, water valve leaks, holes in roofs, basement seepage, gutter clogs, and post-fire remediation.  When you undergo one of these scenarios it is best to act fast and not postpone any water damage cleanup.  

  1. Turn off your water.  
  2. Be cautious.  Do not walk in water where there are any active electrical outlets.
  3. Notify your home insurance agent of the situation.  You do not need to file claim, but it is still good practice to let them know what is happening so that they are prepared should you decide to file a claim in the coming days.
  4. Call SERVPRO of Ravenswood to cleanup the damage.  Our service line is maintained 24-hours per day, 7-days per week. 773-878-5200 
  5. We will have a technician out to you within 24 hours to provide you with a free cost assessment.

SERVPRO of Ravenswoood  is called for the cleanup side.  Our work involves extracting water, cutting out drywall or wet walls, removing carpet and pads or flooring.  In most cases we can save hard wood floors if we called immediately.  Our crew will also move and pack up furniture and furnishings.  Next we clean and sanitize the affected areas thoroughly.  Then, we systematically setup drying equipment that creates a warm airflow to remove moisture.  Depending on the spread of the water damage the drying process may take 1-4 days.  During those days a SERVPRO trained technician will monitor and record moisture levels to determine the condition of the affected areas.  Lastly, we will remove and deodorize the area and leave it in a "ready-to-go" position for your contractor to began their rebuild process. 

SERVPRO of Ravenswood documents and coordinates the entire job with your insurance carriers or property managers from start-to-finish.  Pictures and records are maintained in a cloud-based system and can be shared upon the client's request.  

I hope this quick How To explanation provides you with the insight you need in order to be prepared for water emergencies. Though we do not wish for such disruptions in your life, we do hope it brings you comfort in knowing that help is nearby and here for you at any time - no matter the size of the damage.  

Call 773-878-5200 if you wish to discuss your unique situation.  We are located in the north side of Chicago, near the intersection of Ashland and Foster Avenues.  

Thank you for reading my blog.  We encourage you to check out our reviews on either our Facebook page or Google

CE Course in August - Sign Up Today!

7/22/2020 (Permalink)

A street sign that shows the intersection of Integrity and Honesty Avenues Registration banner

INSURANCE COURSE CREDIT: 3 HOURS COURSE NUMBER: 66384

About this Event

AGENTS & ADJUSTERS WHAT YOU WILL LEARN

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged.

Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what “Ethics” is, you will be challenged to become involved in hourly group activities. The group activities will help reinforce what has been learned, as well as the ability to better deal with ethical decision-making in our own lives.

Date And Time

Fri, August 14, 2020

9:00 AM – 1:00 PM CDT

Location

Northcenter Chamber of Commerce

4054 North Lincoln Avenue

Chicago, IL 60618

REGISTER HERE

SERVPRO Annual Convention

7/13/2020 (Permalink)

This is sample agenda of workshops offered during the conventions Agenda

Did you know that SERVPRO Industries, LLC hosts an annual convention for all it’s franchises?  Each July, for the past 40+ years, our HQ puts together a week long extravaganza action-packed with workshops, conferences, award ceremonies and networking dinners.  I had the privilege of attending in 2018 in Orlando FL.  It was so big and overwhelming at first.  But once I received my badge and chose the workshops that interested me to most, I felt right at home! 

Convention is an exciting time for vendors to introduce the latest in restoration technology.  It’s a grand opportunity for our lab technicians to explain and demonstrate all the proprietary products, equipment and tools that our crews use in the field on a daily basis.  Safety is covered. Human Resources is covered.  And, most dear to me, Marketing experiences and new strategies are uncovered.  It’s such a joy to be part of this convention each year.  It brings friendships, old and new, together as discussions spark on all kinds of different scenarios each community in all states encountered throughout the past year. 

These conventions are important and SERVPRO Industries did not allow the pandemic to interrupt it.  Our company CEO, Mr. Rick Isaacson, cares about his franchises and wanted to bring us together this July even if it could not be in person.  He put together a Convention Team who cooked up the first-ever online SERVPRO Annual Convention.  They spent many weeks setting up virtual workshops, games, ceremonies, and with great surprise to many of us – Everyone Showed Up!! 

It’s a good feeling to know that we are not alone and that the green army is still strong and always here to help!  As Mr. Isaacson wisely expressed, “Thank you for proving once again, when we face adversity, we dig in and fight to keep winning together. That’s one of the keys to success of the SERVPRO system. We will get past this pandemic and get back to a more normal world. We are doing the work to build a stronger foundation for this team to expand and grow on as we finish 2020 strong.”

Happy Independence Day

7/2/2020 (Permalink)

A short list of safety tips surrounding fireworks Fireworks Q&A

Did you know that there are approximately 18,500 fires caused by fireworks each 4th of July?  We honor our independence with celebration and we do not want to ever lose that tradition.  That is why it is important to keep it safe and ensure our friends and family have fun and enjoy the celebrations across our nation.  Here are a few tips if you decide to put together your own light show.  

From SERVPRO of Ravenswood's family to yours, we wish you a very happy 4th of July!!

Significant Flash Flooding Event

6/21/2020 (Permalink)

Image of concrete slabs breaking off Lake Michigan beaches Heavy storm consequences

In the wee hours of the night on May 17th significant flash floods swept across numerous locations in the Chicago Metropolitan areas.  Especially hit was the Chicago River near downtown, treading north all the way the Rogers Park neighborhood.  3.11" of rain ranked May of 2020 the 5th wettest in recorded history.  During this event SERVPRO franchises across Chicagoland were flooded with calls to help residences and businesses with cleanup and recovery.  Such storm events are what we work for!  As rain continued over a 2-week period our records indicated over 1700 job leads.  Though our local crews worked tirelessly to help weather this storm, we were proud to have Storm Team Robbins dispatch their green army to assist these families and business owners within 48 hours.  Their quick-action and mobilization further strengthens our claim to being the nation’s #1 Restoration company in the USA.

SERVPRO of Ravenswood is proud to serve Chicago for any size fire, water or disaster recovery needs.

How To Prevent Water Damage

6/18/2020 (Permalink)

A cartoon image of a structure showing seepage in a basement versus a flood Seepage vs. Flood

Water damage can completely ruin parts of your house if left untreated. Sometimes, flooding and busted pipes are inevitable. However, there are a few tips you can follow to try and prevent water damage. It can be an awful thing to happen to your house. If left untreated for too long, the entire thing may have to be gutted. It can also cause mold, and breathing that in might lead to health effects in the future. For those reasons, it is smart to be proactive about water damage. Of course, you can’t guarantee it will never happen. If water damage does harm your home, there are ways to fix it.

Water Seepage in your Basement

Basements are a common place for water damage to start. Depending on how often you use your basement, it may take a while to notice. By the time you notice, the damage could be unfixable. To prevent water damage in your basement, reseal it. Cracks in the foundation or floor could lead to water getting into the basement during a storm. While this may not have been a problem before, walls and floors can deteriorate over time. Using water sealant can help.

Another reason for water collecting in your basement may have to do with draining. After a heavy storm, the water should drain away from your house. However, sometimes this doesn’t happen and rainwater will drain into your basement. If you notice a problem with drainage, try and get it resolved.

Indoor Plumbing Systems

Your indoor plumbing systems may be the cause of water damage at some point. This can come from pipes and appliances. You should make it a habit to check dishwashers, washers, and hoses every year. Cracks or leaks can quickly lead to water damage. There is also the option of putting in a leak-monitor, which would shut off your water system if a leak is detected. The seals around your shower or bathtub can also deteriorate. Make sure to check them regularly, and reseal if needed.

Whenever you go on vacation, make sure to get the water that runs to your washing machine cut off. It is common for this water supply to cause issues, and if you’re on vacation you won’t be there to notice it. In addition, make sure not to leave the house while your dishwasher or washing machine is running. If an issue arises, areas of your house can flood quite quickly. An emergency pressure release valve might also be a good idea. Any increased pressure on your pipes could make them burst, but installing a release valve will protect against it.

It is important to note that water damage can still happen. No matter how cautious and proactive you are, accidents come up. A bad storm or busted pipe could lead to flooding. In an event like that, reach out to SERVPRO. You can call us at any time, day or night, 773-878-5200.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

logo with title of new program logo

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Ravenswood today at  773-878-5200 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Certified: SERVPRO Cleaned

5/19/2020 (Permalink)

Team wiping down office desks image Team group cleaning demonstration

Ushering in a new standard of clean Before, During and After any Disaster

As America gets back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations*. At SERVPRO, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Have Questions? Call Today 773-878-5200

*#1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019
**Certified SERVPRO Cleaned means professionally trained SERVPRO franchises perform the job according to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience and result.

(*The Harris Poll conducted online on behalf of Fast, between April 28 and April 30, 2020. About 2,048 U.S. adults aged 18 or older participated.) https://www.mediapost.com/publications/article/350922/89-of-consumers-concerned-about-returning-to-bric.html

Vehicle Disinfecting

5/12/2020 (Permalink)

Sign displaying date, time and address of event Event details.

SERVPRO is being called on by numerous businesses and households to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. SERVPRO of Ravenswood is expanding their efforts and opening their warehouse doors to vehicle disinfecting as well!

If you want your personal or work vehicle cleaned of decontaminates come spend 15 minutes with us.

Call 773-878-5200 or visit www.SERVPROravenswood.com

Combating COVID-19 for you

4/21/2020 (Permalink)

Cartoon scientist holding a gallon of ServprOxide SERVPROxide ad

As we contemplate re-entry into normality we blog to ask; how may we assist you during your property cleaning planning period? Proactively disinfecting your building's offices, common areas, and perhaps units during city closure is an excellent strategy.  Consider SERVPRO of Ravenswood for this job.  Our company’s substantial reputation for quality service and disaster response should put us at the top of your list.  Our proprietary product, effective equipment and experienced technicians can make this endeavor straightforward and proficient.   

Call our franchise at 773-878-5200 to discuss our qualifications and explain how we can put your properties in tip-top shape for re-entry!

SERVPRO of Ravenswood eagerly awaits your call.  We humbly wish you and your families harmony and good health during this remarkable time.