What our Customers say...
I called SERVPRO to get some information on removing mold from a commercial property we purchased. I spoke with Maggie who was very helpful and patient and answered ALL of my questions. I was able to get someone out to inspect the property the next day. The crew that came out was professional, respectful and very hardworking. They also were very knowledgeable and explained some of the process to my husband. Thank you SERVPRO.
The guys did a fantastic job! Really GREAT!! You have some exceptional people working there. Thanks again!
Maggie: Just to let you know, the team I had here today was exceptional. They worked extremely hard and I appreciate everything they have done in the first phase of getting my place back to the way it was before the catastrophe. Again, thank the team for me.
We had water damage from some burst radiator pipes caused by this awful winter. SERVPRO of Ravenswood came out right away and were prompt, courteous and cleaned up everything after they started the water mitigation process. They explained in detail everything they were doing to mitigate any water or mold damage. I would highly recommend them if you unfortunately have an water or fire cleanup needs.
The team arrived within 90 minutes of my call. They quickly got to work and before they left for the night they made sure all the water they could get up was gone and the fans and dehumidifiers were working across the entire floor. Three days later, the entire basement was dry. The agents and technicians were friendly, professional, efficient and proved their experience throughout the entire process. Thanks SERVPRO! I am glad I called you!
These guys kick serious buttockses. In fact, the owner is a great guy. He checked our downstairs, and tested for moisture in the walls. Thankfully, it turned out that we didn't have suspicious mold spores, or other spores growing. Steve left, and charged us NADA. I tried to pay him. He refused. I tried to give him coffee, and he refused that. This was just an honest guy who didn't take us for a ride. I appreciate that, and he deserves a good review for that fact.
What great service. I had a water heater break and flood my place. Steve and his crew came out and had me cleaned up and ready to go. Reasonable prices but the service is what makes them stand out. It was impeccable. I will call them again and recommend to any one I know.
One word: Perfect. We had water damage from our ceiling through to our main floor and Tom was one of the first people I called. After reading good reviews from other folks, I figured it would be a good fit to use their team to tear out and dry all of the wet plaster and wood beams. Tom was very professional, and helpful in planning and thinking about prevention in the future. It's nice to be confident that the work is getting done properly.
First, I am not surprised by the positive reviews on this business. I found myself flooded on a Sunday with power being out for 23 hours and in need of some help, or at least advice. Tom answered the phone and patiently gave me all the information and advice I needed, though he was inundated with people all having flood issues from the same storm. Thanks again, and I highly recommend this business.
We had a water leak from our roof resulting from a fire. Our insurance company sent out Servpro. On a Sunday morning, Steve, the owner came out, made assessments, answered all of my questions, and made me feel at ease.
I live in a 6-flat condo building and the upstairs neighbor had a toilet overflow this evening. He didn't notice it, but I sure did when a few minutes later I had a waterfall come gushing down through my walls. Servpro answered the call right away and arrived at my home in just over an hour (mind you, this was at 10:30pm on a Saturday). The knowledgeable and friendly workers of Servpro Ravenswood have been an answer to my prayers!